Does the price include transfer from the airport to the hotel?

Does the package price include medical insurance?

When should I check out of the hotel room?

How do I book a vacation?

Online booking step by step

What document confirms the booking?

Where can I check the flight times?

What documents are required for the flight?

Can I purchase a specific seat on the plane?

Where can I check the dimensions and weight limits for baggage?

Can the suitcase weigh more than the limit described in the contract?

What can I carry in my hand luggage, and what should be packed in the main luggage?

When does check-in start and end?

What should I do upon arriving at the airport?

What does the check-in process look like?

Does a child under two years old have their own seat on the plane?

Who can get a seat with more legroom?

Is catering provided on board the planes?

I won’t make my flight – what should I do?

My luggage was damaged – what should I do?

My flight is delayed – what should I do?

How can I add a review about a hotel or tour?

When will my review appear on the website?

What are the reasons for rejecting a review?

How do I request an invoice?

How can I file a complaint?

How can I redeem an Itaka Holiday Voucher?